apa7th Privacy Policy — Your Data, Our Responsibility
This Privacy Policy explains how apa7th collects, uses, stores, and protects your personal information. Please read this document carefully so you understand your rights as a user of our platform.
Effective Date: 1 January 2026
1. Information We Collect
When you register or use the apa7th platform, we collect several categories of information to ensure the service operates correctly and securely.
Account Information
This includes your username, password (stored in encrypted form), email address, phone number, date of birth, and identification number provided during registration. This information is required to verify your identity and meet our internal compliance obligations.
Payment Information (MYR)
To process deposits and withdrawals in MYR, we collect information related to your chosen payment method — such as your bank account number for FPX or your TNG e-wallet identifier. We do not store your full credit or debit card details; all payment processing is handled through secure third-party payment gateways.
Device & Usage Information
We automatically record your IP address, browser type, device model, operating system, pages visited, and session duration. This information is used for security, fraud detection, and platform performance improvements.
2. Purpose of Use & Cookie Policy
How We Use Your Information
The information we collect is used for the following purposes:
- To create and manage user accounts and verify identity.
- To process deposits, withdrawals, and financial transactions in MYR.
- To detect and prevent fraudulent activity, money laundering, and platform abuse.
- To send notifications related to your account, transactions, and relevant policy updates.
- To improve the user experience based on aggregated and anonymised usage patterns.
- To comply with applicable legal and regulatory obligations.
Cookies & Tracking
Apa7th uses cookies and similar tracking technologies to keep the platform running properly, save your login preferences, and analyse traffic patterns. Essential cookies are required for core platform functionality and cannot be disabled. Analytical cookies can be managed through your browser settings. Continued use of the platform following this notice means you consent to our use of essential cookies.
3. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on servers protected with SSL (Secure Socket Layer) encryption and additional security layers. Access to your data is restricted to staff who require it for legitimate operational purposes only. apa7th conducts regular security reviews to identify and address potential system vulnerabilities.
We retain active account data for as long as your account remains active. Once an account is closed, data will be kept for the period required by applicable law before being securely deleted.
Third-Party Sharing
Apa7th does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information in limited circumstances:
- Payment service providers: To process your MYR transactions via FPX or TNG eWallet, the necessary information is shared with approved payment gateways.
- Legal requirements: We may disclose information to authorities when required by Malaysian law or a valid court order.
- Technical service providers: Technical partners who assist in operating the platform may access certain data within the scope of their work, subject to strict confidentiality agreements.
4. User Rights — Access, Correction & Deletion
As an apa7th platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold on your account. Requests can be submitted through customer support.
- Right to Rectification: If any of your information is inaccurate or out of date, you can update it through your account settings or by contacting our support team.
- Right to Erasure: You may request the closure of your account and deletion of your personal data. Such requests will be processed subject to data retention obligations under applicable laws. Data that is legally required to be retained cannot be deleted until the stipulated retention period has lapsed.
- Right to Object: You may object to the processing of your data for specific purposes, such as promotional communications, by contacting our support team.
To submit any request relating to your privacy rights, please contact us at: [email protected]
5. Policy Changes & How to Contact Us
Apa7th reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices or new legal requirements. The effective date at the top of this page will be updated whenever changes are made.
For significant changes, we will endeavour to notify users via in-platform notifications. That said, it is your responsibility to check this page periodically. Continued use of the platform after changes are published means you accept the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints about how apa7th handles your personal data, please reach us at:
- Support email: [email protected]
- Log in to your account and use the in-platform support function for more specific enquiries.
We are committed to responding to any privacy-related enquiries within a reasonable timeframe.
Questions About Your Privacy?
Contact apa7th support for any enquiries about your personal data, or visit the FAQ section for answers to common questions about accounts and security.